Frequently Asked Questions
We understand that finding the right partner is a big step in your life. Below are some of the most common questions our users have. If you do not find an answer here, feel free to reach out to us!
How do I create a profile?
Creating a profile is easy! Simply click on the Sign Up button, fill in your basic information, and create a strong password. You will then be able to complete your profile by adding your bio, photos, and other relevant details to help potential matches know you better.
Can I edit my profile after registration?
Yes, you can edit your profile anytime by logging into your account and visiting the Profile section. Make sure to keep it updated with the latest information!
How do I search for potential matches?
Our platform offers an easy-to-use search feature where you can filter results based on location, age, religion, caste, and other preferences. You can also explore profiles recommended by our matchmaking algorithm.
Can I message someone I am interested in?
Yes, once you’ve found a profile you are interested in, you can send them a message or even initiate a chat. If they are interested as well, you can proceed with further conversations.
How do I verify my profile?
Profile verification is a simple process. You can verify your profile by submitting valid documents such as an ID proof or address proof. This helps ensure the authenticity of your profile.
What if someone is using a fake profile?
We take fake profiles seriously and encourage users to report suspicious activity. Our team actively monitors and removes fake profiles to maintain a safe and authentic environment.
What are the subscription plans?
We offer various subscription plans to suit your needs, including basic and premium options. Premium users enjoy added benefits like unlimited messaging and profile visibility.
Is my payment information safe?
Yes, we use secure payment gateways and encryption to ensure your payment information is protected. Your privacy and security are our top priority.
How can I contact customer support?
If you have any issues or questions, you can contact our customer support team by visiting the Contact Us page on the website. We’re here to help 24/7!
What if I need help with my account?
If you are facing any issues with your account, you can reset your password or contact support for assistance. We are always ready to assist you in solving any problems.